Privacy Policy

At KODOKU (operated by MSC Corp), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our mobile application (KODOKU - PersonaChat) and our website.

By accessing or using our services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide a comforting and functional experience, we may collect the following types of information:

• Account Credentials: When you log in (e.g., using Google Login), we receive your basic profile information such as your name, email address, and profile photo.
• Conversational Data: To enable real-time messaging with our supportive AI personas, we process and store the text prompts and responses you exchange. These chat logs are stored securely.
• Transaction Data: If you purchase token packs or premium offerings, we collect details related to the purchase (amount, date, package name, payment status). We do not collect or store your raw card numbers or bank credentials; all payment processing is handled securely by our licensed payment gateways (e.g., Razorpay, Stripe).
• Device & Usage Data: We may collect technical details including your IP address, device type, OS version, and in-app action logs to optimize performance and prevent abuse.

2. How We Use Your Information

We use the collected information for the following purposes:

• To initialize and manage your user account and profile.
• To process chat requests and maintain the continuity of your conversation context.
• To process payments, verify transactions, and issue digital tokens instantly.
• To diagnose technical errors, improve app stability, and upgrade conversational features.
• To comply with regulatory obligations and payment gateway rules.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information with third parties in the following circumstances:

• Service Providers: We share necessary data with trusted partners who host our servers, manage user authentication (e.g., Firebase), or process payments securely (e.g., Razorpay/Stripe).
• Legal Requirements: We may disclose information if required to do so by law, court order, or government authority to protect security, legal rights, or prevent fraud.

4. Data Security

We implement industry-standard encryption and security measures (such as SSL/TLS protocols) to safeguard your data. While we strive to protect your personal information, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention & Account Deletion

We retain your account profile and chat logs for as long as your account remains active. You have the right to request deletion of your account and associated chat records at any time. To request deletion, please contact us at abhaytiwari037@gmail.com.

6. Third-Party Links & Services

Our application utilizes secure payment gateways to process transactions. These gateways have their own independent privacy policies governing how they handle your payment details. We advise you to review their terms during checkout.

7. Children's Privacy

KODOKU is intended for general audiences aged 12 and above. We do not knowingly collect personal information from children under the age of 12. If we become aware that we have collected information from a child under 12 without parental consent, we will take steps to remove that data immediately.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

MSC Corp (Kodoku Support Team)
Email: abhaytiwari037@gmail.com